Orders And Returns
If there is an issue with your order or you would like to make a return, please contact us via the below options:
- Online. (excludes spare parts) Complete the form at https://shop.bosch-professional.com/gb/en/service/return-goods.
- Phone or email. Call the Online Shop Customer Cervices Team on 0344 892 0068 (available Monday to Friday between 9 am and 5 pm) or email us at firstname.lastname@example.org. Please provide your name, home address, order number, phone number and email address.
- By post. The most efficient and recommended method to end your contract with us is via phone, email or online (as described above). However, if you wish to inform us via post that you want to end your contract simply write to us as at Bosch Professional Power Tools Online Shop, PO Box 98, Uxbridge UB9 5HN stating your name, home address, order number, phone number and email address. On receipt of your letter and validation, we will contact you to arrange the return of the product. Note. Please do not post the product to us at this stage.
Further details can be found on our website in our Terms & Conditions page.