Orders And Returns

If there is an issue with your order or you would like to make a return, please contact us via the below options:

    1. Phone or email.  Contact Dremel Customer Service by phone 1-800-437-3635. Please provide your name, address, order number, phone number and email address.
    2. Parts can be returned for a refund of the part price by returning the part freight prepaid to: Robert Bosch Tool Corporation. ATTN: 173 Lawrence 428 Dock #2, Walnut Ridge, AR 72476
    3. Parts must be returned unused and in original packaging. Credit will be issued to the credit card used to make your purchase. Please include a copy of your invoice/receipt in your return to expedite reimbursement.

Further details can be found on our website in our Terms & Conditions page.